Consumer communication bill of rights

From Consumers Communications Bill Of Rights:

“1. Tell me clearly who you are, and why you are contacting me.

2. Tell me clearly what you are, or are not, going to do with the information I give you.

3. Don’t pretend that you know me personally. You don’t know me; you know some things about me.

4. Don’t assume that we have a relationship.

5. Don’t assume that I want to have a relationship with you.”

I like the language used–simple, clear, and no legalese. (via Seth Godin)

Advertisements

2 thoughts on “Consumer communication bill of rights

Your thoughts?

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s