I went to the bank yesterday to get a new cheque book. (Yes, we still do that in primitive places like Bangalore.) The bank guy told me to collect the cheque book “tomorrow”.
I went back today and the bank was closed. The bank is normally open on a Saturday but not today. Many other customers also didn’t get the memo because I saw them trying to figure out what was going on.
I asked the security guy and another person who was with him replied that it was a bank holiday. I told him what the bank person had told me. He smiled and said, Tomorrow means Monday because today is a holiday.
I get that people working in a bank have enough stress and so I can excuse the guy not clarifying what he meant by tomorrow. What I can’t understand is the bank not informing its customers that they would not be open. A simple handwritten notice would have sufficed.
PS: I’ve written about a related problem on this very blog.