Product advisory for Nokia batteries

My Mom called this evening to let me know that Nokia has issued a product advisory for its BL-5C batteries:

Dear Nokia Customer,

This is a product advisory for the Nokia-branded BL-5C battery manufactured by Matsushita Battery Industrial Co. Ltd. of Japan between December 2005 and November 2006. This product advisory does not apply to any other Nokia battery.

Nokia has identified that in very rare cases the affected batteries could potentially experience over heating initiated by a short circuit while charging, causing the battery to dislodge. Nokia is working closely with relevant local authorities to investigate this situation.

According to Nokia’s advisory, the following models are affected:

The BL-5C batteries which are subject to the product advisory were used with the following Nokia models or separately as accessories:

Nokia 1100, Nokia 1100c, Nokia 1101, Nokia 1108, Nokia 1110, Nokia 1112, Nokia 1255, Nokia 1315, Nokia 1600, Nokia 2112, Nokia 2118, Nokia 2255, Nokia 2272, Nokia 2275, Nokia 2300, Nokia 2300c, Nokia 2310, Nokia 2355, Nokia 2600, Nokia 2610, Nokia 2610b, Nokia 2626, Nokia 3100, Nokia 3105, Nokia 3120, Nokia 3125, Nokia 6030, Nokia 6085, Nokia 6086, Nokia 6108, Nokia 6175i, Nokia 6178i, Nokia 6230, Nokia 6230i, Nokia 6270, Nokia 6600, Nokia 6620, Nokia 6630, Nokia 6631, Nokia 6670, Nokia 6680, Nokia 6681, Nokia 6682, Nokia 6820, Nokia 6822, Nokia 7610, Nokia N70, Nokia N71, Nokia N72, Nokia N91, Nokia E50, Nokia E60

“Nokia” and “BL-5C” are printed on the front of the battery. On the back of the battery, the Nokia mark appears at the top, and the battery identification number (consisting of 26 characters) is found at the bottom. If the battery identification number does not contain 26 characters, it is not subject to this product advisory.

If you own a Nokia phone, checking out if your battery is affected is pretty simple.

Go to this page, scroll down, and follow the instructions provided. You’ll need to open up your mobile phone and take out the battery but I think most of you should be able to do that.

In case you’re interested, I checked my battery and found out that it does not need to be replaced. (Thanks Mom.)

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4 thoughts on “Product advisory for Nokia batteries

  1. Thanks for the info and link to the Nokia site. Went to the site and checked the batteries of my phone and my parents’ phone. One of them has to be replaced. Got a message saying, ‘Your battery may be replaced’, and then a form asking for my contact details. Then got a message saying that they would get in touch with me.

    According to a newspaper ad, they will send the new battery by courier, and you have to give the old one back at that time.

    Guess it may take some time coming, as they have to replace 46 million batteries!

    You can thank your mom for me :-)

  2. Yay! Got a new BL-5C battery by courier from Nokia on Friday (Sept. 14)! It came along with a letter thanking me for taking part in the product advisory, and added that I would be informed within 2 weeks on how I should return the old battery, for proper disposal.

    I must say that I’m thrilled! Wasn’t expecting a response so quickly (within a month).

    I personally did not have a problem with the old battery, but as they were recalling the whole batch, decided to ask for a replacement.

    Another reason for delight: My old BL-5C battery had a capacity of 850 mAH (according to the website/user manual – wasn’t mentioned on the battery). The new one has a capacity of 1020 mAH (mentioned on the battery). So basically, they’ve given me a higher capacity battery, which translates to longer talk time and standby time. I am happy…

    Guess that’s how they keep their customers loyal to them…

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